{"id":281,"date":"2024-11-21T06:04:37","date_gmt":"2024-11-21T06:04:37","guid":{"rendered":"https:\/\/usepayback.com\/?page_id=281"},"modified":"2025-01-13T04:43:19","modified_gmt":"2025-01-13T04:43:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/usepayback.com\/bs\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"281\" class=\"elementor elementor-281\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cf1751 e-flex e-con-boxed e-con e-parent\" data-id=\"2cf1751\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2bc3cbc e-con-full e-flex e-con e-child\" data-id=\"2bc3cbc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a6ab9b4 e-con-full e-flex e-con e-child\" data-id=\"a6ab9b4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16af193 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"16af193\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u010cesto postavljana pitanja<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f78ca elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e0f78ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Na na\u0161em <strong>FAQ stranica<\/strong>, na\u0107i \u0107ete odgovore na naj\u010de\u0161\u0107a pitanja o na\u0161im uslugama i proizvodima<\/p><p>Jednostavno i brzo, kako mi volimo!<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0df54 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1a0df54\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"690\" height=\"655\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions.png\" class=\"attachment-full size-full wp-image-1008\" alt=\"\" srcset=\"https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions.png 690w, https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions-300x285.png 300w, https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions-13x12.png 13w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf480b4 e-flex e-con-boxed e-con e-parent\" data-id=\"bf480b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5fdf66 elementor-widget elementor-widget-jet-smart-filters-radio\" data-id=\"e5fdf66\" data-element_type=\"widget\" data-widget_type=\"jet-smart-filters-radio.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-smart-filters-radio jet-filter\" data-indexer-rule=\"show\" data-show-counter=\"\" data-change-counter=\"always\"><div class=\"jet-radio-list\" data-query-type=\"tax_query\" data-query-var=\"faq-categories\" data-smart-filter=\"radio\" data-filter-id=\"312\" data-apply-type=\"ajax\" data-content-provider=\"jet-engine\" data-additional-providers=\"\" data-query-id=\"default\" data-active-label=\"\" data-layout-options=\"{&quot;show_label&quot;:&quot;&quot;,&quot;display_options&quot;:{&quot;show_items_label&quot;:false,&quot;show_decorator&quot;:false,&quot;filter_image_size&quot;:&quot;full&quot;,&quot;show_counter&quot;:false}}\" data-query-var-suffix=\"\" data-apply-on=\"value\" data-can-deselect=\"1\"><form class=\"jet-radio-list-wrapper\" action=\"\"><fieldset><legend style=\"display:none;\">FAQ Filter<\/legend><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"all\"\n\t\t\tdata-label=\"All\"\n\t\t\t\t\t\taria-label=\"Sve\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Sve<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"11\"\n\t\t\tdata-label=\"Public Transportation\"\n\t\t\t\t\t\taria-label=\"Javni prijevoz\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Javni prijevoz<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"12\"\n\t\t\tdata-label=\"Flights &amp; Luggage\"\n\t\t\t\t\t\taria-label=\"Letovi i prtljaga\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Letovi i prtljaga<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"10\"\n\t\t\tdata-label=\"General\"\n\t\t\t\t\t\taria-label=\"Generale\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Generale<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"bs\"\/><\/form><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ea30e elementor-widget elementor-widget-jet-listing-grid\" data-id=\"c6ea30e\" data-element_type=\"widget\" data-settings=\"{&quot;columns&quot;:&quot;1&quot;}\" data-widget_type=\"jet-listing-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-listing-grid jet-listing\"><div class=\"jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--320\" data-queried-id=\"281|WP_Post\" data-nav=\"{&quot;enabled&quot;:false,&quot;type&quot;:null,&quot;more_el&quot;:null,&quot;query&quot;:[],&quot;widget_settings&quot;:{&quot;lisitng_id&quot;:320,&quot;posts_num&quot;:99,&quot;columns&quot;:1,&quot;columns_tablet&quot;:1,&quot;columns_mobile&quot;:1,&quot;is_archive_template&quot;:&quot;&quot;,&quot;post_status&quot;:[&quot;publish&quot;],&quot;use_random_posts_num&quot;:&quot;&quot;,&quot;max_posts_num&quot;:9,&quot;not_found_message&quot;:&quot;No data was found&quot;,&quot;is_masonry&quot;:false,&quot;equal_columns_height&quot;:&quot;&quot;,&quot;use_load_more&quot;:&quot;&quot;,&quot;load_more_id&quot;:&quot;&quot;,&quot;load_more_type&quot;:&quot;click&quot;,&quot;load_more_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;use_custom_post_types&quot;:&quot;&quot;,&quot;custom_post_types&quot;:[],&quot;hide_widget_if&quot;:&quot;&quot;,&quot;carousel_enabled&quot;:&quot;&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;arrows&quot;:&quot;true&quot;,&quot;arrow_icon&quot;:&quot;fa fa-angle-left&quot;,&quot;dots&quot;:&quot;&quot;,&quot;autoplay&quot;:&quot;true&quot;,&quot;pause_on_hover&quot;:&quot;true&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;true&quot;,&quot;center_mode&quot;:&quot;&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500,&quot;inject_alternative_items&quot;:&quot;yes&quot;,&quot;injection_items&quot;:[{&quot;_id&quot;:&quot;641dd98&quot;,&quot;item&quot;:&quot;329&quot;,&quot;item_num&quot;:0,&quot;start_from_first&quot;:&quot;yes&quot;,&quot;inject_once&quot;:&quot;yes&quot;}],&quot;scroll_slider_enabled&quot;:&quot;&quot;,&quot;scroll_slider_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;custom_query&quot;:false,&quot;custom_query_id&quot;:&quot;&quot;,&quot;_element_id&quot;:&quot;&quot;,&quot;collapse_first_last_gap&quot;:false,&quot;list_items_wrapper_tag&quot;:&quot;div&quot;,&quot;list_item_tag&quot;:&quot;div&quot;,&quot;empty_items_wrapper_tag&quot;:&quot;div&quot;}}\" data-page=\"1\" data-pages=\"1\" data-listing-source=\"posts\" data-listing-id=\"320\" data-query-id=\"\"><div class=\"jet-listing-grid__item jet-listing-dynamic-post-400 jet-listing-grid--329\" data-post-id=\"400\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"329\" class=\"elementor elementor-329\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e087542 e-flex e-con-boxed e-con e-parent\" data-id=\"e087542\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9738a2b elementor-widget elementor-widget-n-accordion\" data-id=\"9738a2b\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1580\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1580\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mogu li svoj zahtjev za povrat novca poslati putem e-po\u0161te? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1580\" class=\"elementor-element elementor-element-1a8dfda e-con-full e-flex e-con e-child\" data-id=\"1a8dfda\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06decb1 elementor-widget elementor-widget-text-editor\" data-id=\"06decb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da, avio-kompanije mogu ohrabriti potro\u0161a\u010de da koriste online obrasce ili portale, ali prema op\u0107im pravima potro\u0161a\u010da, od njih se tako\u0111er tra\u017ei da ponude alternativne i pristupa\u010dne metode kontakta, poput e-po\u0161te ili po\u0161te. Ovo osigurava da se potro\u0161a\u010di ne suo\u010davaju s nepotrebnim preprekama u svom pravu na podno\u0161enje \u017ealbe ili tra\u017eenje povrata novca.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-399\" data-post-id=\"399\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Moram li koristiti vlastiti portal aviokompanije za reklamacije i povrat novca na mre\u017ei? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ne, zakonodavstvo EU ne zahtijeva izri\u010dito od putnika da koriste odre\u0111eni format ili metod za podno\u0161enje zahtjeva. Ako \u017eelite da svoj zahtjev podnesete putem e-po\u0161te, mo\u017eete to u\u010diniti.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-398\" data-post-id=\"398\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Na \u0161ta imam pravo kao kompenzacija za odgo\u0111ene ili otkazane letove? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prema Uredbi EU (EC) br. 261\/2004, putnici imaju pravo na naknadu za odgo\u0111ene ili otkazane letove. Iznosi naknade se odre\u0111uju na osnovu udaljenosti leta i du\u017eine ka\u0161njenja:<\/p>\n<ol>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta ispod 1.500 km:<\/strong><br \/>\n\u2022 250 \u20ac kompenzacije ako let kasni vi\u0161e od 3 sata ili je otkazan.<\/li>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta izme\u0111u 1.500 km i 3.500 km:<\/strong><br \/>\n\u2022 400 \u20ac kompenzacije ako let kasni vi\u0161e od 3 sata ili je otkazan.<\/li>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta preko 3.500 km (izvan EU):<\/strong><br \/>\n\u2022 600 \u20ac kompenzacije ako let kasni vi\u0161e od 4 sata ili je otkazan.<\/li>\n<\/ol>\n<p><strong>Izuzeci:<\/strong><br \/>\n\u2022 Ako je ka\u0161njenje manje od 2, 3 ili 4 sata, ili ako aviokompanija mo\u017ee dokazati da je ka\u0161njenje uzrokovano vanrednim okolnostima, kao \u0161to su lo\u0161e vrijeme ili \u0161trajkovi, kompenzacija se mo\u017ee smanjiti ili ne odobriti.<br \/>\n\u2022 Ako vam se ponudi alternativna ruta koja rezultira kra\u0107im ka\u0161njenjem od prvobitno planiranog, kompenzacija se mo\u017ee smanjiti za 50%.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-397\" data-post-id=\"397\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Da li imam pravo na hranu, pi\u0107e ili hotelski smje\u0161taj ako moj let kasni? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bez obzira na naknadu, imate pravo na sljede\u0107e ako:<br \/>\n\u2022 Obroci i pi\u0107e ako ka\u0161njenje prelazi 2 sata (u zavisnosti od udaljenosti).<br \/>\n\u2022 Smje\u0161taj u hotel ako let kasni do sljede\u0107eg dana.<br \/>\n\u2022 Besplatan prevoz do i od hotela.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-396\" data-post-id=\"396\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Koji je rok za podno\u0161enje povrata novca za odgo\u0111eni ili otkazani let? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iako Uredba EU 261\/2004 ne navodi rokove, aviokompanije mogu imati interne politike koje zahtijevaju da se zahtjevi podnose u odre\u0111enom vremenu nakon leta, obi\u010dno 6 do 12 mjeseci. Ovo ne uti\u010de na prava putnika prema nacionalnom zakonu, ali bi moglo ote\u017eati tra\u017eenje od\u0161tete ako se podnese sa zaka\u0161njenjem (3\u20136 godina).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-395\" data-post-id=\"395\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u0160ta ako se moj prtljag izgubi? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ako se va\u0161 prtljag izgubi, kasni ili o\u0161teti, imate pravo na od\u0161tetu od avio kompanije.<br \/>\n\u2022 Iznos nadoknade je ograni\u010den na pribli\u017eno 1.300 \u20ac, kako je utvr\u0111eno Montrealskom konvencijom, koja se primjenjuje u ve\u0107ini zemalja, uklju\u010duju\u0107i sve zemlje EU.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-394\" data-post-id=\"394\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u0160ta ako moj prtljag kasni? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ako va\u0161 prtljag kasni, imate pravo na naknadu neophodnih tro\u0161kova kao \u0161to su odje\u0107a, toaletne potrep\u0161tine ili druge osnovne stvari koje su vam potrebne tokom perioda \u010dekanja. Ovo se \u010desto naziva &quot;privremena kompenzacija&quot;.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-393\" data-post-id=\"393\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mogu li podnijeti zahtjev i avio-kompaniji i svojoj osiguravaju\u0107oj kompaniji za izgubljeni prtljag? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da, ali to se mora uraditi ispravnim redoslijedom:<br \/>\n\u2022 <strong>Prvo zatra\u017eite od avio kompanije:<\/strong> Podnesite zahtjev aviokompaniji u va\u017ee\u0107im rokovima (7 dana za izgubljeni prtljag, 21 dan za odlo\u017eeni prtljag). Ve\u0107ina polisa putnog osiguranja zahtijeva da prvo poku\u0161ate nadoknaditi od avio kompanije.<br \/>\n\u2022 <strong>Poslije toga podnesite zahtjev za putno osiguranje:<\/strong> Kada dobijete odluku od avio kompanije, mo\u017eete je zajedno sa dokumentacijom proslediti svom pru\u017eaocu putnog osiguranja. Osiguranje obi\u010dno pokriva iznose koji prema\u0161uju ono \u0161to aviokompanija nudi ili tro\u0161kove koje aviokompanija ne pokriva.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-392\" data-post-id=\"392\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mogu li tra\u017eiti od\u0161tetu od osiguravaju\u0107eg dru\u0161tva za izgubljeni prtljag? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da, putno osiguranje obi\u010dno pokriva izgubljene ili zaka\u0161njele stvari uz ono \u0161to dobijete od avio kompanije. Osiguranje mo\u017ee pokriti tro\u0161kove kao \u0161to su dodatni tro\u0161kovi za odje\u0107u i toaletne potrep\u0161tine dok \u010dekate svoj prtljag. Tako\u0111er mo\u017ee pokriti stavke visoke vrijednosti koje prema\u0161uju granice pokrivenosti aviokompanije.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-391\" data-post-id=\"391\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Da li se nadoknada za izgubljeni ili odlo\u017eeni prtljag primjenjuje u cijelom svijetu? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pravila se primjenjuju na letove unutar EU, kao i na letove u i iz zemlje EU s aviokompanijom sa sjedi\u0161tem u EU.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-390\" data-post-id=\"390\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Koje informacije trebam uklju\u010diti u svoj zahtjev za povrat novca? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da biste potkrijepili svoju tvrdnju, potrebno je prikupiti sljede\u0107u dokumentaciju:<br \/>\n\u2022 Ukrcajne karte i putne isprave: Da doka\u017eete da ste bili na doti\u010dnom letu.<br \/>\n\u2022 Dokumentacija o ka\u0161njenju ili otkazivanju: Na primjer, potvrda od avio kompanije o incidentu.<br \/>\n\u2022 Ra\u010duni za tro\u0161kove: To mogu biti za dodatne tro\u0161kove za hranu, hotele ili potrep\u0161tine nastale zbog ka\u0161njenja ili gubitka.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-389\" data-post-id=\"389\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u0160ta je PIR izvje\u0161taj? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Izvje\u0161taj o neregularnosti imovine (PIR) obi\u010dno je potreban za tra\u017eenje kompenzacije za zaka\u0161njeli, izgubljeni ili o\u0161te\u0107eni prtljag. Slu\u017ei kao zvani\u010dna potvrda da ste prijavili problem aviokompaniji i bitan je dio dokumentacije prilikom podno\u0161enja zahtjeva za od\u0161tetu.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-388\" data-post-id=\"388\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Za\u0161to je PIR neophodan? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>dokumentacija:<\/strong> PIR pru\u017ea dokaz da ste prijavili problem sa prtljagom avio-kompaniji u tra\u017eenom vremenskom okviru.<\/li>\n<li><strong>Obrada:<\/strong> Aviokompanija koristi PIR za pra\u0107enje prtljaga i obradu va\u0161eg zahtjeva.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-387\" data-post-id=\"387\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kako kreirati PIR? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Idite do slu\u017ebe za prtljagu ili \u0161altera avio kompanije i zatra\u017eite sljede\u0107e:<\/p>\n<ul>\n<li>Ispunite PIR obrazac sa detaljima o svom prtljagu (veli\u010dina, boja, marka) i podacima o putovanju (broj leta, datum, odredi\u0161te).<\/li>\n<li>Obavezno nabavite pisanu kopiju PIR izvje\u0161taja, uklju\u010duju\u0107i va\u0161 referentni broj (PIR broj). Ovo je klju\u010dno za odlo\u017eeni ili izgubljeni prtljag.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-386\" data-post-id=\"386\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Koji su rokovi za prijavu i podno\u0161enje zahtjeva za prtljagu? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Za odlo\u017eeni ili o\u0161te\u0107eni prtljag:<\/strong> Morate se prijaviti i kreirati PIR u roku od 7 dana od prijema va\u0161eg prtljaga.<\/li>\n<li><strong>Za izgubljeni prtljag:<\/strong> Prtljag se smatra izgubljenim nakon 21 dana, nakon \u010dega mo\u017eete podnijeti zahtjev za od\u0161tetu.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-385\" data-post-id=\"385\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mogu li poslati zahtjev za povrat novca direktno kompaniji putem e-po\u0161te bez kori\u0161tenja njihovog portala? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da. Prema uobi\u010dajenoj praksi i smjernicama Uprave za za\u0161titu potro\u0161a\u010da, od kompanija u Norve\u0161koj se o\u010dekuje da prihvate upite putem standardnih metoda poput e-po\u0161te i po\u0161te. E-po\u0161ta se smatra univerzalnim kanalom komunikacije. Iako vas kompanije mogu potaknuti da koristite odre\u0111eni portal za \u017ealbe, ne mogu ga zahtijevati ako potro\u0161a\u010d odlu\u010di koristiti e-po\u0161tu ili druge tradicionalne metode komunikacije.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-384\" data-post-id=\"384\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mo\u017ee li kompanija kojoj \u0161aljem zahtjev za povrat novca putem e-po\u0161te odbiti obradu moje prijave? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ne. Kompanija koja nudi proizvode ili usluge ne mo\u017ee odbiti potro\u0161a\u010dev zahtjev za povrat novca koji je podnesen tradicionalnim metodama poput e-po\u0161te ili po\u0161te.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-383\" data-post-id=\"383\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Da li je to u skladu sa zakonima ili propisima? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da. U EU i Norve\u0161koj zakoni o za\u0161titi potro\u0161a\u010da osiguravaju da potro\u0161a\u010di mogu podnijeti \u017ealbe i zahtjeve za povrat novca.<\/p>\n<p><strong>Zakon o marketingu \u00a7 22<\/strong><br \/>\nKompanija ne mo\u017ee nametnuti nerazumne zahtjeve koji ograni\u010davaju mogu\u0107nost potro\u0161a\u010da da ulo\u017ei \u017ealbe ili zahtjeve za povrat novca. E-po\u0161ta je prepoznata kao pristupa\u010dan i prihvatljiv kanal komunikacije za takve tvrdnje.<\/p>\n<p><strong>Zakon o pravu na povla\u010denje<\/strong><br \/>\nPotro\u0161a\u010di mogu iskoristiti svoje pravo na povla\u010denje putem \u201enedvosmislene izjave\u201c, kao \u0161to je e-mail. Kompanije moraju prihvatiti e-po\u0161tu kao dio svojih komunikacijskih kanala za zahtjeve za povrat novca koji se odnose na prava na povla\u010denje.<\/p>\n<p><strong>Zakon o potro\u0161a\u010dkoj kupovini<\/strong><br \/>\nPotro\u0161a\u010di imaju pravo da se \u017eale na proizvod ili uslugu putem pisanih kanala kao \u0161to je e-mail. Zakon ne precizira upotrebu nekog odre\u0111enog kanala, a e-po\u0161ta je priznata kao valjana metoda.<\/p>\n<p><strong>Smjernice potro\u0161a\u010dkih tijela<\/strong><br \/>\nRadi lak\u0161eg pristupa korisnicima, kompanije bi trebale ponuditi vi\u0161e kanala komunikacije, uklju\u010duju\u0107i e-po\u0161tu. Zahtevanje od potro\u0161a\u010da da koriste ekskluzivne portale mo\u017ee naru\u0161iti smernice za pristupa\u010dnost i jednostavnost potro\u0161a\u010da.<\/p>\n<p><strong>Direktiva o nepo\u0161tenoj poslovnoj praksi (2005\/29\/EC)<\/strong><br \/>\nOva direktiva zabranjuje nepo\u0161tene prakse koje ograni\u010davaju ili komplikuju prava potro\u0161a\u010da. Potro\u0161a\u010dima bi trebalo omogu\u0107iti da odaberu alternativne metode, poput e-po\u0161te, ako su prakti\u010dnije.<\/p>\n<p><strong>Direktiva o pravima potro\u0161a\u010da (2011\/83\/EU)<\/strong><br \/>\nOva direktiva osigurava da potro\u0161a\u010di imaju pravo da kontaktiraju pru\u017eaoce usluga (uklju\u010duju\u0107i aviokompanije) putem jednostavnih i pristupa\u010dnih kanala, kao \u0161to je e-po\u0161ta, i nala\u017ee da preduze\u0107a omogu\u0107e lak pristup informacijama o \u017ealbama i povratima novca.<\/p>\n<p><strong>Op\u0107a za\u0161tita potro\u0161a\u010da u EU i prava putnika prema Uredbi (EZ) br. 261\/2004<\/strong><br \/>\nIako Uredba 261\/2004 pokriva prava putnika za ka\u0161njenja, otkazivanja i prekomjerne rezervacije, ona ne precizira zahtjeve za kori\u0161tenje odre\u0111enog kanala za tra\u017eenje kompenzacije. Ovo potro\u0161a\u010dima daje fleksibilnost da podnose zahtjeve drugim metodama, poput e-po\u0161te.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-382\" data-post-id=\"382\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kada mogu o\u010dekivati rje\u0161enje za svoju \u017ealbu? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ovo se razlikuje od kompanije do kompanije, ali ve\u0107ina ima za cilj da pru\u017ei po\u010detni odgovor u roku od 30 dana.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-381\" data-post-id=\"381\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ne mogu rezervisati mjesto putem aplikacije, iako sam ga platio svojom mjese\u010dnom propusnicom? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Imate pravo na 100% povrat novca. Koristite aplikaciju Payback da je zatra\u017eite.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-380\" data-post-id=\"380\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mogu li poslati zahtjev za povrat novca direktno kompaniji putem e-po\u0161te bez kori\u0161tenja njihovog portala? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da, prema uobi\u010dajenoj praksi i propisima, od kompanija se o\u010dekuje da prihvataju upite putem standardnih metoda kao \u0161to su e-mail i po\u0161ta. To je zato \u0161to se e-po\u0161ta smatra univerzalnim kanalom komunikacije.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-379\" data-post-id=\"379\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Mo\u017ee li kompanija kojoj \u0161aljem zahtjev za povrat novca putem e-po\u0161te odbiti obradu moje prijave? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Iako vas kompanije mogu potaknuti da koristite odre\u0111eni portal za \u017ealbe, ne mogu ga zahtijevati ako potro\u0161a\u010d radije koristi e-po\u0161tu ili druge standardne metode komunikacije. Kompanija koja nudi proizvode ili usluge ne mo\u017ee uskratiti potro\u0161a\u010du mogu\u0107nost da ih kontaktira za povrat novca tradicionalnijim metodama kao \u0161to su e-po\u0161ta ili po\u0161ta.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-378\" data-post-id=\"378\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Da li je to u skladu sa zakonima ili propisima? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Da, zakoni o za\u0161titi potro\u0161a\u010da EU pru\u017eaju okvir za na\u010din na koji potro\u0161a\u010di mogu podnijeti \u017ealbe i zahtjeve za povrat novca. <em>Direktiva o nepo\u0161tenoj poslovnoj praksi) \u2013 2005\/29\/EF, (Direktiva o pravima potro\u0161a\u010da) \u2013 2011\/83\/EU, <\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-377\" data-post-id=\"377\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Kada mogu o\u010dekivati rje\u0161enje za svoj zahtjev? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ovo \u0107e se razlikovati od kompanije do kompanije, ali ve\u0107ina radi po principu da biste trebali dobiti po\u010detni odgovor u roku od 30 dana<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-376\" data-post-id=\"376\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Moram li koristiti vlastiti portal aviokompanije za reklamacije i povrat novca na mre\u017ei? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ne, propisi EU ne zahtijevaju izri\u010dito od putnika da koriste odre\u0111eni format ili metodu za podno\u0161enje zahtjeva. Ako \u017eelite da svoj zahtjev podnesete putem e-po\u0161te, slobodni ste to u\u010diniti<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-375\" data-post-id=\"375\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Na \u0161ta imam pravo kao kompenzacija za odgo\u0111ene ili otkazane letove? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Prema Uredbi EU (EC) br. 261\/2004, putnici imaju pravo na naknadu za odgo\u0111ene ili otkazane letove. Iznosi naknade se odre\u0111uju na osnovu udaljenosti leta i du\u017eine ka\u0161njenja:<\/p>\n<ol>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta ispod 1.500 km:<\/strong><br \/>\n\u2022 250 \u20ac kompenzacije ako let kasni vi\u0161e od 3 sata ili je otkazan.<\/li>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta izme\u0111u 1.500 km i 3.500 km:<\/strong><br \/>\n\u2022 400 \u20ac kompenzacije ako let kasni vi\u0161e od 3 sata ili je otkazan.<\/li>\n<li><strong>Ka\u0161njenje ili otkazivanje \u2013 Udaljenost leta preko 3.500 km (izvan EU):<\/strong><br \/>\n\u2022 600 \u20ac kompenzacije ako let kasni vi\u0161e od 4 sata ili je otkazan.<\/li>\n<\/ol>\n<p><strong>Izuzeci:<\/strong><br \/>\n\u2022 Ako je ka\u0161njenje manje od 2, 3 ili 4 sata, ili ako aviokompanija mo\u017ee dokazati da je ka\u0161njenje uzrokovano vanrednim okolnostima, kao \u0161to su lo\u0161e vrijeme ili \u0161trajkovi, kompenzacija se mo\u017ee smanjiti ili ne odobriti.<br \/>\n\u2022 Ako vam se ponudi alternativna ruta koja rezultira kra\u0107im ka\u0161njenjem od prvobitno planiranog, kompenzacija se mo\u017ee smanjiti za 50%.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-373\" data-post-id=\"373\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u0160ta ako moj prtljag kasni? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ako va\u0161 prtljag kasni, imate pravo na naknadu neophodnih tro\u0161kova kao \u0161to su odje\u0107a, toaletne potrep\u0161tine ili druge osnovne stvari koje su vam potrebne tokom perioda \u010dekanja. Ovo se \u010desto naziva &quot;privremena kompenzacija&quot;.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-372\" data-post-id=\"372\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Harmonika. Otvorite veze pomo\u0107u Enter ili Space, zatvorite pomo\u0107u Escape i navigirajte pomo\u0107u tipki sa strelicama\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Da li se nadoknada za izgubljeni ili odlo\u017eeni prtljag primjenjuje u cijelom svijetu? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pravila se primjenjuju na letove unutar EU, kao i na letove u i iz zemlje EU s aviokompanijom sa sjedi\u0161tem u EU.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d72e6e e-flex e-con-boxed e-con e-parent\" data-id=\"7d72e6e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb04b2 elementor-widget elementor-widget-template\" data-id=\"3fb04b2\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"213\" class=\"elementor elementor-213\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12be6048 e-con-full e-flex e-con e-child\" data-id=\"12be6048\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-50ba6801 e-con-full e-flex e-con e-child\" data-id=\"50ba6801\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24832c41 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"24832c41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prijavite se i zatra\u017eite povrat novca!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-204b8440 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"204b8440\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Popunite formular za prijavu i povrat novca<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a217d11 e-con-full e-flex e-con e-child\" data-id=\"5a217d11\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6984500 elementor-widget elementor-widget-image\" data-id=\"6984500\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/no\/app\/payback-refunds-claims\/id6739422585\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"153\" height=\"56\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/Frame-6.svg\" class=\"attachment-full size-full wp-image-62\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2b6f2 elementor-widget elementor-widget-image\" data-id=\"bd2b6f2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.tilemork.payback\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"163\" height=\"56\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/Frame-5.svg\" class=\"attachment-full size-full wp-image-61\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1adc7807 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1adc7807\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"619\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/image-96.png\" class=\"attachment-full size-full wp-image-1031\" alt=\"\" srcset=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/image-96.png 597w, https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/image-96-289x300.png 289w, 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