{"id":281,"date":"2024-11-21T06:04:37","date_gmt":"2024-11-21T06:04:37","guid":{"rendered":"https:\/\/usepayback.com\/?page_id=281"},"modified":"2025-01-13T04:43:19","modified_gmt":"2025-01-13T04:43:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/usepayback.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"281\" class=\"elementor elementor-281\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cf1751 e-flex e-con-boxed e-con e-parent\" data-id=\"2cf1751\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2bc3cbc e-con-full e-flex e-con e-child\" data-id=\"2bc3cbc\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-a6ab9b4 e-con-full e-flex e-con e-child\" data-id=\"a6ab9b4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16af193 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"16af193\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quemment pos\u00e9es<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f78ca elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"e0f78ca\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Sur notre <strong>Page FAQ<\/strong>Vous y trouverez les r\u00e9ponses aux questions les plus courantes sur nos services et nos produits.<\/p><p>Simple et rapide, comme nous l'aimons !<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0df54 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1a0df54\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"690\" height=\"655\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions.png\" class=\"attachment-full size-full wp-image-1008\" alt=\"\" srcset=\"https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions.png 690w, https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions-300x285.png 300w, https:\/\/usepayback.com\/wp-content\/uploads\/2025\/01\/mockup-Frequently-asked-questions-13x12.png 13w\" sizes=\"(max-width: 690px) 100vw, 690px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf480b4 e-flex e-con-boxed e-con e-parent\" data-id=\"bf480b4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5fdf66 elementor-widget elementor-widget-jet-smart-filters-radio\" data-id=\"e5fdf66\" data-element_type=\"widget\" data-widget_type=\"jet-smart-filters-radio.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-smart-filters-radio jet-filter\" data-indexer-rule=\"show\" data-show-counter=\"\" data-change-counter=\"always\"><div class=\"jet-radio-list\" data-query-type=\"tax_query\" data-query-var=\"faq-categories\" data-smart-filter=\"radio\" data-filter-id=\"312\" data-apply-type=\"ajax\" data-content-provider=\"jet-engine\" data-additional-providers=\"\" data-query-id=\"default\" data-active-label=\"\" data-layout-options=\"{&quot;show_label&quot;:&quot;&quot;,&quot;display_options&quot;:{&quot;show_items_label&quot;:false,&quot;show_decorator&quot;:false,&quot;filter_image_size&quot;:&quot;full&quot;,&quot;show_counter&quot;:false}}\" data-query-var-suffix=\"\" data-apply-on=\"value\" data-can-deselect=\"1\"><form class=\"jet-radio-list-wrapper\" action=\"\"><fieldset><legend style=\"display:none;\">FAQ Filtre<\/legend><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"all\"\n\t\t\tdata-label=\"All\"\n\t\t\t\t\t\taria-label=\"Tous\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Tous<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"11\"\n\t\t\tdata-label=\"Public Transportation\"\n\t\t\t\t\t\taria-label=\"Transports publics\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Transports publics<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"12\"\n\t\t\tdata-label=\"Flights &amp; Luggage\"\n\t\t\t\t\t\taria-label=\"Vols et bagages\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">Vols et bagages<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><div class=\"jet-radio-list__row jet-filter-row\">\n\t\t<label class=\"jet-radio-list__item\" >\n\t\t<input\n\t\t\ttype=\"radio\"\n\t\t\tclass=\"jet-radio-list__input\"\n\t\t\tname=\"faq-categories\"\n\t\t\tvalue=\"10\"\n\t\t\tdata-label=\"General\"\n\t\t\t\t\t\taria-label=\"G\u00e9n\u00e9ral\"\n\t\t\t\t\t>\n\t\t<div class=\"jet-radio-list__button\">\n\t\t\t\t\t\t<span class=\"jet-radio-list__label\">G\u00e9n\u00e9ral<\/span>\n\t\t\t\t\t<\/div>\n\t<\/label>\n<\/div><\/fieldset><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6ea30e elementor-widget elementor-widget-jet-listing-grid\" data-id=\"c6ea30e\" data-element_type=\"widget\" data-settings=\"{&quot;columns&quot;:&quot;1&quot;}\" data-widget_type=\"jet-listing-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jet-listing-grid jet-listing\"><div class=\"jet-listing-grid__items grid-col-desk-1 grid-col-tablet-1 grid-col-mobile-1 jet-listing-grid--320\" data-queried-id=\"281|WP_Post\" data-nav=\"{&quot;enabled&quot;:false,&quot;type&quot;:null,&quot;more_el&quot;:null,&quot;query&quot;:[],&quot;widget_settings&quot;:{&quot;lisitng_id&quot;:320,&quot;posts_num&quot;:99,&quot;columns&quot;:1,&quot;columns_tablet&quot;:1,&quot;columns_mobile&quot;:1,&quot;is_archive_template&quot;:&quot;&quot;,&quot;post_status&quot;:[&quot;publish&quot;],&quot;use_random_posts_num&quot;:&quot;&quot;,&quot;max_posts_num&quot;:9,&quot;not_found_message&quot;:&quot;No data was found&quot;,&quot;is_masonry&quot;:false,&quot;equal_columns_height&quot;:&quot;&quot;,&quot;use_load_more&quot;:&quot;&quot;,&quot;load_more_id&quot;:&quot;&quot;,&quot;load_more_type&quot;:&quot;click&quot;,&quot;load_more_offset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;use_custom_post_types&quot;:&quot;&quot;,&quot;custom_post_types&quot;:[],&quot;hide_widget_if&quot;:&quot;&quot;,&quot;carousel_enabled&quot;:&quot;&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;arrows&quot;:&quot;true&quot;,&quot;arrow_icon&quot;:&quot;fa fa-angle-left&quot;,&quot;dots&quot;:&quot;&quot;,&quot;autoplay&quot;:&quot;true&quot;,&quot;pause_on_hover&quot;:&quot;true&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;true&quot;,&quot;center_mode&quot;:&quot;&quot;,&quot;effect&quot;:&quot;slide&quot;,&quot;speed&quot;:500,&quot;inject_alternative_items&quot;:&quot;yes&quot;,&quot;injection_items&quot;:[{&quot;_id&quot;:&quot;641dd98&quot;,&quot;item&quot;:&quot;329&quot;,&quot;item_num&quot;:0,&quot;start_from_first&quot;:&quot;yes&quot;,&quot;inject_once&quot;:&quot;yes&quot;}],&quot;scroll_slider_enabled&quot;:&quot;&quot;,&quot;scroll_slider_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;custom_query&quot;:false,&quot;custom_query_id&quot;:&quot;&quot;,&quot;_element_id&quot;:&quot;&quot;,&quot;collapse_first_last_gap&quot;:false,&quot;list_items_wrapper_tag&quot;:&quot;div&quot;,&quot;list_item_tag&quot;:&quot;div&quot;,&quot;empty_items_wrapper_tag&quot;:&quot;div&quot;}}\" data-page=\"1\" data-pages=\"1\" data-listing-source=\"posts\" data-listing-id=\"320\" data-query-id=\"\"><div class=\"jet-listing-grid__item jet-listing-dynamic-post-400 jet-listing-grid--329\" data-post-id=\"400\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"329\" class=\"elementor elementor-329\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e087542 e-flex e-con-boxed e-con e-parent\" data-id=\"e087542\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9738a2b elementor-widget elementor-widget-n-accordion\" data-id=\"9738a2b\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;multiple&quot;,&quot;default_state&quot;:&quot;expanded&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1580\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1580\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je envoyer ma demande de remboursement par courrier \u00e9lectronique ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1580\" class=\"elementor-element elementor-element-1a8dfda e-con-full e-flex e-con e-child\" data-id=\"1a8dfda\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06decb1 elementor-widget elementor-widget-text-editor\" data-id=\"06decb1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Certes, les compagnies a\u00e9riennes peuvent encourager les consommateurs \u00e0 utiliser des formulaires ou des portails en ligne, mais en vertu des droits g\u00e9n\u00e9raux des consommateurs, elles sont \u00e9galement tenues de proposer d'autres m\u00e9thodes de contact accessibles, telles que le courrier \u00e9lectronique ou postal. Cela permet de s'assurer que les consommateurs ne rencontrent pas d'obstacles inutiles dans l'exercice de leur droit de d\u00e9poser une plainte ou de demander un remboursement.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-399\" data-post-id=\"399\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Dois-je utiliser le portail de la compagnie a\u00e9rienne pour les r\u00e9clamations et les remboursements en ligne ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Non, la l\u00e9gislation europ\u00e9enne n'exige pas sp\u00e9cifiquement des passagers qu'ils utilisent un format ou une m\u00e9thode particuli\u00e8re pour soumettre une r\u00e9clamation. Si vous pr\u00e9f\u00e9rez soumettre votre r\u00e9clamation par courrier \u00e9lectronique, vous pouvez le faire.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-398\" data-post-id=\"398\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00c0 quelle indemnit\u00e9 ai-je droit en cas de retard ou d'annulation d'un vol ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En vertu du r\u00e8glement (CE) n\u00b0 261\/2004 de l'UE, les passagers ont droit \u00e0 une indemnisation en cas de retard ou d'annulation d'un vol. Le montant de l'indemnisation est d\u00e9termin\u00e9 en fonction de la distance du vol et de la dur\u00e9e du retard :<\/p>\n<ol>\n<li><strong>Retard ou annulation - Distance de vol inf\u00e9rieure \u00e0 1 500 km :<\/strong><br \/>\n- Indemnit\u00e9 de 250 \u20ac si le vol est retard\u00e9 de plus de 3 heures ou annul\u00e9.<\/li>\n<li><strong>Retard ou annulation - Distance du vol entre 1 500 km et 3 500 km :<\/strong><br \/>\n- Indemnit\u00e9 de 400 \u20ac si le vol est retard\u00e9 de plus de 3 heures ou annul\u00e9.<\/li>\n<li><strong>Retard ou annulation - Distance du vol sup\u00e9rieure \u00e0 3 500 km (en dehors de l'UE) :<\/strong><br \/>\n- Indemnisation de 600 \u20ac si le vol est retard\u00e9 de plus de 4 heures ou annul\u00e9.<\/li>\n<\/ol>\n<p><strong>Exceptions :<\/strong><br \/>\n- Si le retard est inf\u00e9rieur \u00e0 2, 3 ou 4 heures, ou si la compagnie a\u00e9rienne peut prouver que le retard a \u00e9t\u00e9 caus\u00e9 par des circonstances extraordinaires, telles que le mauvais temps ou des gr\u00e8ves, l'indemnisation peut \u00eatre r\u00e9duite ou ne pas \u00eatre accord\u00e9e.<br \/>\n- Si l'on vous propose un itin\u00e9raire alternatif qui entra\u00eene un retard plus court que celui initialement pr\u00e9vu, l'indemnisation peut \u00eatre r\u00e9duite de 50%.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-397\" data-post-id=\"397\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Ai-je droit \u00e0 de la nourriture, des boissons ou un h\u00e9bergement \u00e0 l'h\u00f4tel si mon vol est retard\u00e9 ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ind\u00e9pendamment de l'indemnisation, vous avez droit \u00e0 ce qui suit si<br \/>\n- Repas et boissons si le retard d\u00e9passe 2 heures (en fonction de la distance).<br \/>\n- H\u00e9bergement \u00e0 l'h\u00f4tel si le vol est retard\u00e9 jusqu'au lendemain.<br \/>\n- Transport gratuit depuis et vers l'h\u00f4tel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-396\" data-post-id=\"396\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelle est la date limite pour demander un remboursement pour un vol retard\u00e9 ou annul\u00e9 ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bien que le r\u00e8glement (CE) n\u00b0 261\/2004 ne fixe pas de d\u00e9lai, les compagnies a\u00e9riennes peuvent avoir des politiques internes exigeant que les demandes d'indemnisation soient d\u00e9pos\u00e9es dans un certain d\u00e9lai apr\u00e8s le vol, g\u00e9n\u00e9ralement de 6 \u00e0 12 mois. Cela n'affecte pas les droits des passagers en vertu de la l\u00e9gislation nationale, mais pourrait rendre plus difficile la demande d'indemnisation en cas de d\u00e9p\u00f4t tardif (3 \u00e0 6 ans).<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-395\" data-post-id=\"395\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il si mes bagages sont perdus ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vos bagages sont perdus, retard\u00e9s ou endommag\u00e9s, vous avez droit \u00e0 une indemnisation de la part de la compagnie a\u00e9rienne.<br \/>\n- Le montant de l'indemnisation est limit\u00e9 \u00e0 environ 1 300 euros, conform\u00e9ment \u00e0 la convention de Montr\u00e9al, applicable dans la plupart des pays, y compris tous les pays de l'UE.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-394\" data-post-id=\"394\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il si mes bagages sont retard\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vos bagages sont retard\u00e9s, vous avez droit \u00e0 une indemnisation pour les d\u00e9penses n\u00e9cessaires telles que les v\u00eatements, les articles de toilette ou d'autres articles de premi\u00e8re n\u00e9cessit\u00e9 dont vous avez besoin pendant la p\u00e9riode d'attente. C'est ce qu'on appelle souvent une \"indemnit\u00e9 provisoire\".<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-393\" data-post-id=\"393\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je d\u00e9poser une demande d'indemnisation aupr\u00e8s de la compagnie a\u00e9rienne et de ma compagnie d'assurance en cas de perte de bagages ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, mais il faut le faire dans le bon ordre :<br \/>\n- <strong>R\u00e9clamer d'abord \u00e0 la compagnie a\u00e9rienne :<\/strong> D\u00e9posez une r\u00e9clamation aupr\u00e8s de la compagnie a\u00e9rienne dans les d\u00e9lais impartis (7 jours pour les bagages perdus, 21 jours pour les bagages retard\u00e9s). La plupart des polices d'assurance voyage exigent que vous essayiez d'abord d'obtenir une indemnisation de la part de la compagnie a\u00e9rienne.<br \/>\n- <strong>D\u00e9posez ensuite une demande d'indemnisation aupr\u00e8s de votre assurance voyage :<\/strong> Une fois que vous avez re\u00e7u la d\u00e9cision de la compagnie a\u00e9rienne, vous pouvez la transmettre \u00e0 votre fournisseur d'assurance voyage, accompagn\u00e9e de la documentation. L'assurance couvre g\u00e9n\u00e9ralement les montants sup\u00e9rieurs \u00e0 ceux offerts par la compagnie a\u00e9rienne ou les co\u00fbts non couverts par la compagnie a\u00e9rienne.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-392\" data-post-id=\"392\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je demander une indemnisation \u00e0 ma compagnie d'assurance en cas de perte de bagages ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, l'assurance voyage couvre g\u00e9n\u00e9ralement les objets perdus ou retard\u00e9s en plus de ce que vous recevez de la compagnie a\u00e9rienne. L'assurance peut couvrir des d\u00e9penses telles que les frais suppl\u00e9mentaires li\u00e9s \u00e0 l'achat de v\u00eatements et d'articles de toilette pendant que vous attendez vos bagages. Elle peut \u00e9galement couvrir les objets de grande valeur qui d\u00e9passent les limites de couverture de la compagnie a\u00e9rienne.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-391\" data-post-id=\"391\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> L'indemnisation en cas de perte ou de retard des bagages s'applique-t-elle dans le monde entier ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les r\u00e8gles s'appliquent aux vols \u00e0 l'int\u00e9rieur de l'UE, ainsi qu'aux vols au d\u00e9part et \u00e0 destination d'un pays de l'UE effectu\u00e9s par une compagnie a\u00e9rienne bas\u00e9e dans l'UE.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-390\" data-post-id=\"390\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quel type d'informations dois-je inclure dans ma demande de remboursement ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour \u00e9tayer votre demande, vous devez rassembler les documents suivants :<br \/>\n- Cartes d'embarquement et documents de voyage : Pour prouver que vous \u00e9tiez sur le vol en question.<br \/>\n- Documentation relative au retard ou \u00e0 l'annulation : Par exemple, confirmation de l'incident par la compagnie a\u00e9rienne.<br \/>\n- Les justificatifs de d\u00e9penses : Il peut s'agir de frais suppl\u00e9mentaires de nourriture, d'h\u00f4tel ou de produits de premi\u00e8re n\u00e9cessit\u00e9 encourus en raison du retard ou de la perte.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-389\" data-post-id=\"389\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Qu'est-ce qu'un rapport PIR ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Un rapport d'irr\u00e9gularit\u00e9 de propri\u00e9t\u00e9 (PIR) est g\u00e9n\u00e9ralement requis pour demander une indemnisation en cas de retard, de perte ou de d\u00e9t\u00e9rioration des bagages. Il sert de confirmation officielle que vous avez signal\u00e9 le probl\u00e8me \u00e0 la compagnie a\u00e9rienne et constitue un \u00e9l\u00e9ment essentiel de la documentation \u00e0 fournir lors du d\u00e9p\u00f4t d'une demande d'indemnisation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-388\" data-post-id=\"388\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Pourquoi un PIR est-il n\u00e9cessaire ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Documentation :<\/strong> Le PIR prouve que vous avez signal\u00e9 le probl\u00e8me de bagage \u00e0 la compagnie a\u00e9rienne dans les d\u00e9lais impartis.<\/li>\n<li><strong>Traitement :<\/strong> La compagnie a\u00e9rienne utilise le PIR pour suivre le bagage et traiter votre demande.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-387\" data-post-id=\"387\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Comment cr\u00e9er un PIR ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Rendez-vous au service des bagages ou au comptoir de la compagnie a\u00e9rienne et demandez les \u00e9l\u00e9ments suivants :<\/p>\n<ul>\n<li>Remplissez le formulaire PIR en indiquant les d\u00e9tails de votre bagage (taille, couleur, marque) et les informations relatives \u00e0 votre voyage (num\u00e9ro de vol, date, destination).<\/li>\n<li>Veillez \u00e0 obtenir une copie \u00e9crite du rapport PIR, y compris votre num\u00e9ro de r\u00e9f\u00e9rence (num\u00e9ro PIR). Ce document est essentiel pour les r\u00e9clamations concernant les bagages retard\u00e9s ou perdus.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-386\" data-post-id=\"386\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quelles sont les dates limites de d\u00e9claration et de d\u00e9p\u00f4t des r\u00e9clamations concernant les bagages ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><strong>Pour les bagages retard\u00e9s ou endommag\u00e9s :<\/strong> Vous devez d\u00e9clarer et cr\u00e9er un PIR dans les 7 jours suivant la r\u00e9ception de vos bagages.<\/li>\n<li><strong>Pour les bagages perdus :<\/strong> Les bagages sont consid\u00e9r\u00e9s comme perdus apr\u00e8s 21 jours, date \u00e0 laquelle vous pouvez demander une indemnisation.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-385\" data-post-id=\"385\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je envoyer une demande de remboursement directement \u00e0 une entreprise par courrier \u00e9lectronique sans passer par son portail ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Selon la pratique courante et les lignes directrices de l'autorit\u00e9 de la consommation, les entreprises norv\u00e9giennes sont cens\u00e9es accepter les demandes de renseignements par des m\u00e9thodes standard telles que le courrier \u00e9lectronique et le courrier postal. Le courrier \u00e9lectronique est consid\u00e9r\u00e9 comme un canal de communication universel. Si les entreprises peuvent vous encourager \u00e0 utiliser un portail de r\u00e9clamation sp\u00e9cifique, elles ne peuvent pas l'exiger si le consommateur choisit d'utiliser le courrier \u00e9lectronique ou d'autres m\u00e9thodes de communication traditionnelles.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-384\" data-post-id=\"384\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> La soci\u00e9t\u00e9 \u00e0 laquelle j'envoie une demande de remboursement par courrier \u00e9lectronique peut-elle refuser de traiter ma demande ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Non. Une entreprise qui propose des produits ou des services ne peut pas refuser la demande de remboursement d'un consommateur soumise par des m\u00e9thodes traditionnelles telles que l'e-mail ou le courrier.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-383\" data-post-id=\"383\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Est-ce conforme aux lois et r\u00e8glements ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui. Dans l'UE et en Norv\u00e8ge, les lois sur la protection des consommateurs garantissent que les consommateurs peuvent d\u00e9poser des r\u00e9clamations et des demandes de remboursement.<\/p>\n<p><strong>Loi sur la commercialisation \u00a7 22<\/strong><br \/>\nUne entreprise ne peut pas imposer des exigences d\u00e9raisonnables qui limitent la capacit\u00e9 du consommateur \u00e0 d\u00e9poser une plainte ou une demande de remboursement. Le courrier \u00e9lectronique est reconnu comme un canal de communication accessible et acceptable pour de telles r\u00e9clamations.<\/p>\n<p><strong>Loi sur le droit de retrait<\/strong><br \/>\nLes consommateurs peuvent exercer leur droit de r\u00e9tractation au moyen d'une \"d\u00e9claration non \u00e9quivoque\", par exemple un courrier \u00e9lectronique. Les entreprises doivent accepter les courriels comme faisant partie de leurs canaux de communication pour les demandes de remboursement li\u00e9es aux droits de r\u00e9tractation.<\/p>\n<p><strong>Loi sur les achats des consommateurs<\/strong><br \/>\nLes consommateurs ont le droit de se plaindre d'un produit ou d'un service par le biais de canaux \u00e9crits tels que le courrier \u00e9lectronique. La loi ne sp\u00e9cifie pas l'utilisation d'un canal particulier, et le courrier \u00e9lectronique est reconnu comme une m\u00e9thode valable.<\/p>\n<p><strong>Lignes directrices de l'Autorit\u00e9 des consommateurs<\/strong><br \/>\nPour plus de convivialit\u00e9, les entreprises devraient proposer plusieurs canaux de communication, y compris le courrier \u00e9lectronique. Exiger des consommateurs qu'ils utilisent des portails exclusifs peut constituer une violation des lignes directrices relatives \u00e0 l'accessibilit\u00e9 et \u00e0 la simplicit\u00e9 pour les consommateurs.<\/p>\n<p><strong>Directive sur les pratiques commerciales d\u00e9loyales (2005\/29\/CE)<\/strong><br \/>\nCette directive interdit les pratiques d\u00e9loyales qui limitent ou compliquent les droits des consommateurs. Les consommateurs devraient \u00eatre autoris\u00e9s \u00e0 choisir d'autres m\u00e9thodes, comme le courrier \u00e9lectronique, si elles sont plus pratiques.<\/p>\n<p><strong>Directive sur les droits des consommateurs (2011\/83\/UE)<\/strong><br \/>\nCette directive garantit aux consommateurs le droit de contacter les prestataires de services (y compris les compagnies a\u00e9riennes) par des moyens simples et accessibles, tels que le courrier \u00e9lectronique, et impose aux entreprises de fournir un acc\u00e8s ais\u00e9 aux informations relatives aux r\u00e9clamations et aux remboursements.<\/p>\n<p><strong>Protection g\u00e9n\u00e9rale des consommateurs de l'UE et droits des passagers en vertu du r\u00e8glement (CE) n\u00b0 261\/2004<\/strong><br \/>\nSi le r\u00e8glement 261\/2004 couvre les droits des passagers en cas de retard, d'annulation et de surr\u00e9servation, il ne pr\u00e9cise pas les exigences relatives \u00e0 l'utilisation d'un canal sp\u00e9cifique pour demander une indemnisation. Les consommateurs ont donc la possibilit\u00e9 de soumettre leurs r\u00e9clamations par d'autres moyens, comme le courrier \u00e9lectronique.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-382\" data-post-id=\"382\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quand puis-je esp\u00e9rer une r\u00e9solution de ma plainte ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce d\u00e9lai varie d'une entreprise \u00e0 l'autre, mais la plupart d'entre elles s'efforcent de fournir une premi\u00e8re r\u00e9ponse dans un d\u00e9lai de 30 jours.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-381\" data-post-id=\"381\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Je ne peux pas r\u00e9server une place via l'application, bien que je l'aie pay\u00e9e avec mon abonnement mensuel ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vous avez droit \u00e0 un remboursement 100%. Utilisez l'application Payback pour le demander.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-380\" data-post-id=\"380\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Puis-je envoyer une demande de remboursement directement \u00e0 une entreprise par courrier \u00e9lectronique sans passer par son portail ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, selon la pratique courante et les r\u00e9glementations, les entreprises sont cens\u00e9es accepter les demandes de renseignements par des m\u00e9thodes standard telles que le courrier \u00e9lectronique et le courrier postal. En effet, le courrier \u00e9lectronique est consid\u00e9r\u00e9 comme un canal de communication universel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-379\" data-post-id=\"379\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> La soci\u00e9t\u00e9 \u00e0 laquelle j'envoie une demande de remboursement par courrier \u00e9lectronique peut-elle refuser de traiter ma demande ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si les entreprises peuvent vous encourager \u00e0 utiliser un portail de r\u00e9clamation sp\u00e9cifique, elles ne peuvent pas l'exiger si le consommateur pr\u00e9f\u00e8re utiliser le courrier \u00e9lectronique ou d'autres m\u00e9thodes de communication standard. Une entreprise proposant des produits ou des services ne peut pas refuser \u00e0 un consommateur la possibilit\u00e9 de la contacter pour obtenir un remboursement par des m\u00e9thodes plus traditionnelles telles que le courrier \u00e9lectronique ou postal.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-378\" data-post-id=\"378\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Est-ce conforme aux lois et r\u00e8glements ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oui, dans l'UE, les lois sur la protection des consommateurs d\u00e9finissent le cadre dans lequel les consommateurs peuvent introduire des r\u00e9clamations et des demandes de remboursement. <em>Directive sur les pratiques commerciales d\u00e9loyales) - 2005\/29\/EF, (Directive sur les droits des consommateurs) - 2011\/83\/EU, <\/em><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-377\" data-post-id=\"377\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Quand puis-je m'attendre \u00e0 ce que ma demande soit r\u00e9solue ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ce d\u00e9lai varie d'une entreprise \u00e0 l'autre, mais la plupart d'entre elles partent du principe que vous devriez recevoir une premi\u00e8re r\u00e9ponse dans un d\u00e9lai de 30 jours<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-376\" data-post-id=\"376\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Dois-je utiliser le portail de la compagnie a\u00e9rienne pour les r\u00e9clamations et les remboursements en ligne ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Non, les r\u00e8glements de l'UE n'exigent pas sp\u00e9cifiquement des passagers qu'ils utilisent un format ou une m\u00e9thode particuli\u00e8re pour soumettre une demande d'indemnisation. Si vous pr\u00e9f\u00e9rez soumettre votre r\u00e9clamation par courrier \u00e9lectronique, vous \u00eates libre de le faire<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-375\" data-post-id=\"375\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> \u00c0 quelle indemnit\u00e9 ai-je droit en cas de retard ou d'annulation d'un vol ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En vertu du r\u00e8glement (CE) n\u00b0 261\/2004 de l'UE, les passagers ont droit \u00e0 une indemnisation en cas de retard ou d'annulation d'un vol. Le montant de l'indemnisation est d\u00e9termin\u00e9 en fonction de la distance du vol et de la dur\u00e9e du retard :<\/p>\n<ol>\n<li><strong>Retard ou annulation - Distance de vol inf\u00e9rieure \u00e0 1 500 km :<\/strong><br \/>\n- Indemnit\u00e9 de 250 \u20ac si le vol est retard\u00e9 de plus de 3 heures ou annul\u00e9.<\/li>\n<li><strong>Retard ou annulation - Distance du vol entre 1 500 km et 3 500 km :<\/strong><br \/>\n- Indemnit\u00e9 de 400 \u20ac si le vol est retard\u00e9 de plus de 3 heures ou annul\u00e9.<\/li>\n<li><strong>Retard ou annulation - Distance du vol sup\u00e9rieure \u00e0 3 500 km (en dehors de l'UE) :<\/strong><br \/>\n- Indemnisation de 600 \u20ac si le vol est retard\u00e9 de plus de 4 heures ou annul\u00e9.<\/li>\n<\/ol>\n<p><strong>Exceptions :<\/strong><br \/>\n- Si le retard est inf\u00e9rieur \u00e0 2, 3 ou 4 heures, ou si la compagnie a\u00e9rienne peut prouver que le retard a \u00e9t\u00e9 caus\u00e9 par des circonstances extraordinaires, telles que le mauvais temps ou des gr\u00e8ves, l'indemnisation peut \u00eatre r\u00e9duite ou ne pas \u00eatre accord\u00e9e.<br \/>\n- Si l'on vous propose un itin\u00e9raire alternatif qui entra\u00eene un retard plus court que celui initialement pr\u00e9vu, l'indemnisation peut \u00eatre r\u00e9duite de 50%.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-373\" data-post-id=\"373\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Que se passe-t-il si mes bagages sont retard\u00e9s ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vos bagages sont retard\u00e9s, vous avez droit \u00e0 une indemnisation pour les d\u00e9penses n\u00e9cessaires telles que les v\u00eatements, les articles de toilette ou d'autres articles de premi\u00e8re n\u00e9cessit\u00e9 dont vous avez besoin pendant la p\u00e9riode d'attente. C'est ce qu'on appelle souvent une \"indemnit\u00e9 provisoire\".<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><div class=\"jet-listing-grid__item jet-listing-dynamic-post-372\" data-post-id=\"372\" >\t\t<div data-elementor-type=\"jet-listing-items\" data-elementor-id=\"320\" class=\"elementor elementor-320\" data-elementor-post-type=\"jet-engine\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a957745 e-flex e-con-boxed e-con e-parent\" data-id=\"a957745\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-713ede3 elementor-widget elementor-widget-n-accordion\" data-id=\"713ede3\" data-element_type=\"widget\" data-settings=\"{&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]},&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;multiple&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accord\u00e9on. Ouvrez les liens avec Enter ou Space, fermez-les avec Escape et naviguez avec les touches fl\u00e9ch\u00e9es.\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1180\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1180\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> L'indemnisation en cas de perte ou de retard des bagages s'applique-t-elle dans le monde entier ? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 14.25C15.6747 14.5425 15.2022 14.5425 14.9097 14.25L11.9997 11.34L9.08968 14.25C8.79718 14.5425 8.32468 14.5425 8.03218 14.25C7.73968 13.9575 7.73968 13.485 8.03218 13.1925L11.4747 9.74998C11.7672 9.45748 12.2397 9.45748 12.5322 9.74998L15.9747 13.1925C16.2597 13.4775 16.2597 13.9575 15.9672 14.25Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" fill=\"none\"><circle cx=\"12\" cy=\"12\" r=\"12\" fill=\"#6EEDB3\"><\/circle><path d=\"M15.9672 9.75001C15.6747 9.45751 15.2022 9.45751 14.9097 9.75001L11.9997 12.66L9.08968 9.75001C8.79718 9.45751 8.32468 9.45751 8.03218 9.75001C7.73968 10.0425 7.73968 10.515 8.03218 10.8075L11.4747 14.25C11.7672 14.5425 12.2397 14.5425 12.5322 14.25L15.9747 10.8075C16.2597 10.5225 16.2597 10.0425 15.9672 9.75001Z\" fill=\"#062E26\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1180\" class=\"elementor-element elementor-element-c23f82e e-con-full e-flex e-con e-child\" data-id=\"c23f82e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a704b62 elementor-widget elementor-widget-text-editor\" data-id=\"a704b62\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Les r\u00e8gles s'appliquent aux vols \u00e0 l'int\u00e9rieur de l'UE, ainsi qu'aux vols au d\u00e9part et \u00e0 destination d'un pays de l'UE effectu\u00e9s par une compagnie a\u00e9rienne bas\u00e9e dans l'UE.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d72e6e e-flex e-con-boxed e-con e-parent\" data-id=\"7d72e6e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb04b2 elementor-widget elementor-widget-template\" data-id=\"3fb04b2\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"213\" class=\"elementor elementor-213\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12be6048 e-con-full e-flex e-con e-child\" data-id=\"12be6048\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-50ba6801 e-con-full e-flex e-con e-child\" data-id=\"50ba6801\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24832c41 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"24832c41\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Demandez et r\u00e9clamez vos\nremboursements !<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-204b8440 elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"204b8440\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Remplir le formulaire pour demander et obtenir des remboursements<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a217d11 e-con-full e-flex e-con e-child\" data-id=\"5a217d11\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6984500 elementor-widget elementor-widget-image\" data-id=\"6984500\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/no\/app\/payback-refunds-claims\/id6739422585\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"153\" height=\"56\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/Frame-6.svg\" class=\"attachment-full size-full wp-image-62\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd2b6f2 elementor-widget elementor-widget-image\" data-id=\"bd2b6f2\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.tilemork.payback\" target=\"_blank\" rel=\"noopener\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"163\" height=\"56\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/Frame-5.svg\" class=\"attachment-full size-full wp-image-61\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1adc7807 elementor-absolute elementor-widget elementor-widget-image\" data-id=\"1adc7807\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"597\" height=\"619\" src=\"https:\/\/usepayback.com\/wp-content\/uploads\/2024\/11\/image-96.png\" class=\"attachment-full size-full wp-image-1031\" alt=\"\" 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