Check your Insurance claim - guided by AI

Forget confusing policies and endless forms. Jef AI navigates the insurance landscape for you, guiding you toward a successful claim.

Hi! I´m Jef AI

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Frequently Asked Questions

Fill out the form to apply and get refunds for transportation.
What is Payback (Insurance)?

Payback is your smart digital tool for handling insurance claims. Whether it’s a damaged phone, a travel mishap, or a lost item, Payback helps you check your eligibility, understand your coverage, and generate a complete claim using AI.

Payback currently supports various of personal and business-related insurance claims, including:

  • Travel insurance
  • Work-related (employer-paid) insurance
  • Personal property damage (e.g. phones, electronics)
  • Medical/travel incidents abroad
  • Lost or stolen items during a covered trip

Jef AI is the intelligent assistant inside Payback. It reads and analyzes your insurance policy, compares it with your incident, and determines:

✅ If you’re covered

❌ If not, why not

📝 What else you need to complete the claim

Yes. Once your coverage is confirmed, Jef AI generates a structured and complete claim form as a downloadable PDF – to be used when filing a claim towards the insurance company for required information. 

Not anymore. Jef AI extracts the relevant terms, identifies exclusions and conditions, and explains them in plain language. 

Only your insurance policy (PDF). Jef AI will ask if you have all supporting documents (photos, receipts, police report, etc.), but not to be downloaded in Payback App. This is just to asure and inform you that this is required to get a successful claim towards your insurance company

Jef AI will help identify the reason for denial, and suggest:

  • What to clarify or improve
  • Whether a re-submission is possible
  • Alternative solutions (e.g. appealing, asking for special consideration)

 

Not yet. Payback generates a claim-ready PDF that you can send to your insurance provider directly. Submission integrations are coming soon as APIs towards insurance companies are our top priority to help out insurance takers. 

Yes. All uploaded documents and personal data are encrypted and securely stored. Your information is never shared. 

Yes. You can upload several documents (e.g., employer policy + private travel insurance), and Jef AI will compare them to find the best match for your case.

Apply & claim your refunds!

Fill out the form to apply and get refunds